![]() ![]() Just tried to log into my account today (Dec 27 2019) and the damn account was locked. I have since signed up on BETONLINE, which seems to be a much better place to play! Seems like the first sign of Ignition Casino going belly up? Does this have anything to do with the cryptocurrencies tanking in the past week? ![]() Hundreds of my dollars are locked in my account and I also have a $162 tournament ticket which expires on Nov. They said the paperwork is handled in the order it was received, yet they received it 9 days ago. I have been a customer of theirs for 5 years now and was even a customer of Bovada when Ignition bought them out and this is how I'm treated. My account is still locked and I have called 6 different times, each of which I am unable to speak with a supervisor due to "no supervisors available." After being on hold for nearly an hour each time, I was told they would have to schedule a call back within 24-48 hours. I sent them the info on the 19th and they confirmed they received it on the 19th. They told me it would take 24-48 hours after receiving the documentation before my account would be unlocked. ![]() Ignition Casino has locked my account with my funds and I was told I had to provide a government ID along with a recent bill before they would unlock my account. Being this is one of the most popular poker talk forums, I figured I'd share my experience to help others avoid the upsets. I'm having a horrible experience with ignition casino and I feel helpless. ![]()
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